Last Updated: 31 August 2026

Flaire Studio delivers orders across serviceable locations in India using third-party logistics partners.

1. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation/payment.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, festive periods or unusually high order volumes, processing may take longer.

2. Delivery Timelines

Estimated delivery after dispatch:

These are estimated timelines and not guaranteed delivery dates.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout.

Free Shipping: [Free shipping above ₹____]

4. Courier & Shiprocket

Flaire Studio uses Shiprocket as a logistics/shipping platform and may use courier partners available through Shiprocket.

The specific courier may vary depending on destination, serviceability, cost and operational considerations.

Shiprocket states that its courier recommendation process considers factors including serviceability, cost and delivery performance.

5. Tracking

Once your order is dispatched, tracking information will be shared through the contact details provided during checkout, where available.

You may use the tracking information to monitor the shipment status.

6. Incorrect Address

Customers are responsible for providing accurate:

• Name;
• Delivery address;
• PIN code; and
• Mobile number.

If an incorrect or incomplete address is provided, delivery may fail and additional charges may apply for re-delivery.

7. Failed Delivery

A delivery may fail if:

• The customer is unavailable;
• The address is incorrect;
• The customer cannot be contacted;
• The customer refuses the package; or
• The delivery location is not serviceable.

The courier may make multiple delivery attempts before returning the package.

8. RTO — Return to Origin

If a shipment cannot be delivered and is returned to Flaire Studio, it will be treated as RTO (Return to Origin).

Shiprocket confirms that sellers bear applicable RTO return charges.

For prepaid orders, any refund following an RTO will be subject to our Return & Refund Policy and may take into account applicable shipping costs where permitted.

For COD orders, repeated refusal or failed deliveries may result in COD being unavailable for future purchases.

9. Damaged Package

If the package appears visibly damaged at delivery, customers should:

1. Photograph the package.
2. Photograph the shipping label.
3. Record an unboxing video where possible.
4. Contact Flaire Studio promptly.

Please refer to our Return & Refund Policy for damaged-product claims.

10. Lost or Delayed Shipment

If your shipment is delayed or appears to be lost, contact us.

We will coordinate with the relevant shipping/courier partner to investigate the shipment.

Delivery delays caused by courier operations, weather, public holidays, natural disasters, government restrictions or other circumstances beyond our reasonable control are not guaranteed to meet the estimated delivery timeline.

11. International Shipping

Flaire Studio currently ships within India only.

International shipping is not currently available unless specifically stated on the website